The OU observes the strictest levels of confidentiality. We are extremely sensitive to the needs of our certified companies and respect the proprietal nature of manufacturers’ confidential information and trade secrets.
The OU requires disclosure of some proprietary information because the kosher certification process insists that we are aware of all the ingredients, all the equipment, and all of the processes, used in the plant that we certify as kosher.
It is natural that you may have concerns about sharing your confidential processes and procedures regarding products produced at your factory with the OU.
The OU’s reputation for integrity and the willingness of thousands of companies to allow us access to this information should further reassure you that we will not violate your trust. Please be assured that all of the information you provide us will be held in strict confidence. In fact, out promise of confidentiality is clearly stated in all of our certification agreements.
If you have any questions regarding confidentiality please do not hesitate to contact us with your concerns.